More Shoppers Drug Mart customers complain they were pushed to use self-checkout
Michael Kerwin said he was furious when at two Toronto-area Shoppers Drug Marts last month, he was told he must purchase his goods using self-checkout — unless…
Tag: <span>Customer Complaints</span>
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Black market in Google reviews means you can’t believe everything you read
When Roman Abramovich, a Russian billionaire and owner of the English Premier League's Chelsea Football Club, appeared to have posted a Google review complaining that a Manitoba…
Canada’s private COVID-19 testing industry is booming, but some experts say oversight is lacking
Whether you're a traveller getting a mandated COVID-19 test at the airport, or a worker on a job site like a film set or food processing plant…
Walmart pulls ‘All Lives Matter’ shirts following protests, but Amazon is still selling them
Walmart has pulled merchandise bearing the slogan "All Lives Matter" sold by independent dealers on its website. The move follows outrage expressed on social media that the…
The 5 Types of People Who Will Complain About Your Business
Some people who complain about your business have valid complaints. They've tried your product or service and seen a real flaw that you need to fix as…