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Customer Complaints

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Canadian Celebrities

More Shoppers Drug Mart customers complain they were pushed to use self-checkout

Michael Kerwin said he was furious when at two Toronto-area Shoppers Drug Marts last month, he was told he must purchase his goods using...

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Canadian Celebrities

Black market in Google reviews means you can’t believe everything you read

When Roman Abramovich, a Russian billionaire and owner of the English Premier League’s Chelsea Football Club, appeared to have posted a Google review...

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Canadian Celebrities

Canada’s private COVID-19 testing industry is booming, but some experts say oversight is lacking

Whether you’re a traveller getting a mandated COVID-19 test at the airport, or a worker on a job site like a film set...

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Canadian Celebrities

Walmart pulls ‘All Lives Matter’ shirts following protests, but Amazon is still selling them

Walmart has pulled merchandise bearing the slogan “All Lives Matter” sold by independent dealers on its website. The move follows outrage expressed on social...

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Business

The 5 Types of People Who Will Complain About Your Business

Some people who complain about your business have valid complaints. They’ve tried your product or service and seen a real flaw that you...

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