customers
Courier giant DHL padded own pockets with ‘hidden fees,’ class action alleges
A Vancouver law firm is going to court against DHL, alleging the courier giant profited by misrepresenting some of the fees it charges...
School custodian refuses to download phone app that monitors location, says it got her fired
Michelle Dionne was excited about her new job, helping to prevent the spread of COVID-19 by doing extra cleaning in an elementary school...
Longtime B.C. resident whose driver’s licence renewal took months suspects he was racially profiled
After a months-long investigation into whether he lives in B.C., a 20-year resident suspects he was racially profiled. Dion Drakes, a 44-year-old marketing and financial...
Ontario to impose stay-at-home order, closing non-essential retail, sources say
Ontario Premier Doug Ford is scheduled to hold a news conference at 2 p.m. ET. You’ll be able to watch it live in...
Record-high lumber prices add as much as $30K to the cost of building a house
As if Canada’s housing sector wasn’t already irrational enough, a pandemic-induced lumber shortage is pushing the price of building a home even higher....
Ford to impose Ontario-wide shutdown as 3rd wave of COVID-19 hits hard
With a record number of COVID-19 patients in Ontario’s intensive care units and its highest-ever rate of new cases in schools, multiple sources...
Climate change means even more parts of Canada will need to prepare for stronger hurricanes, report suggests
When it comes to climate change, experts say few things have been as tricky to predict as its impact on hurricanes. A new report in...
Uber’s proposed revamp of provincial labour laws would cement the notion that gig workers are not employees
This column is an opinion by Paris Marx, a socialist writer and host of the Tech Won’t Save Us podcast. For more information about CBC’s Opinion...
Pool permits soar as retailers prepare for another ‘unreal’ summer
Some businesses that sell swimming pools and other pool-related products in Ottawa say they’ve never seen demand like this, and they likely won’t have...
Great COVID-19 bicycle boom expected to keep bike industry on its toes for years to come
Some bicycle shops across Canada are so busy with a pandemic-triggered boom in sales and its subsequent backlog that even answering phone calls is a struggle. At Sidesaddle Bike Shop in Vancouver,...
Rogers-Shaw merger offers chance for Ottawa to insist on better deal for cellphone customers
Before the days of COVID-19 vaccine delays, there were few things Canadians liked to complain about more than the high cost of their...
Sobeys parent company to buy 51% stake in Longo’s, Grocery Gateway
The parent company of Sobeys said it has signed a deal to buy a 51 per cent stake in specialty grocery store chain Longo’s...
Rogers fines 91-year-old woman unable to return equipment due to lockdown
The family of a 91-year-old woman is outraged Rogers had demanded she pay hundreds of dollars for failing to return phone and internet...
From restaurant staff to pilots, pandemic is pushing people in hard-hit professions to retrain for new jobs
When COVID-19 hit, Ryan Sullivan was a pilot for Porter Airlines and he loved his job. These days, though, he spends his days...
Canada Revenue Agency accused of blaming victims as ‘gross negligence’ cases drag on
Dozens of clients of a disgraced B.C. tax consultant who tried to bilk the Canada Revenue Agency out of millions of dollars are...
5 graphs that help tell the story of the pandemic
It’s been one year since the World Health Organization declared COVID-19 a global pandemic, and Canada is just beginning to understand how the coronavirus has...
