customers
Her daughter has a mask exemption, but Chapters-Indigo wouldn’t let her in
A mother is in disbelief after her 15-year-old daughter was denied entry to a Chapters-Indigo store in London, Ont., on Friday because she...
Calgary mom accuses courier giant DHL of charging ‘hidden fees’
Michelle Sinclair knew her son Aodhan only wanted one thing for this 10th birthday — a football jersey from his favourite team in...
What’s an NFT? And why are people suddenly spending millions on them?
At first blush, Sheldon Corey’s Twitter avatar, shown above, isn’t the sort of thing you’d think is worth $20,000 US. But to the...
How to maintain Positive customers relationships In Your Business
Some companies interact with their customers for a brief time exclusively during the business transaction, while others maintain close relationships with their clients...
People waste way more food than thought, UN finds. Here’s how Canada compares
Instead of finishing your leftovers, you let them go bad and buy takeout. It’s a familiar routine for many — and indicative of...
Ontario man battles Bell and contractor after worker uses power tool to clean his car
David Rooney couldn’t believe what he was seeing when he looked out his front window in June and saw a Bell Canada contract...
Sale to cosmetics giant Estée Lauder has some questioning whether Toronto’s Deciem will change its foundation
Skincare business Deciem’s slogan, the Abnormal Beauty Company, underlines its niche in the world of cosmetics. And following a $2.2 billion dollar deal this week some are...
Woman loses $340K in wire transfer scam — alleges 4 banks did little to stop it
Vivien Zheng says she will never forget the phone call that led to losing her family’s entire life savings — $340,000. The 43-year-old...
‘My car’s on fire’: Drivers fear for their safety as years-long recall rollout drags on
Hyundai and Kia drivers say they fear getting behind the wheel of their own cars — with the risk of engine fires and...
Restaurant entrepreneur aims to thank every care-home worker in Canada with a free meal
Mohamad Fakih built a restaurant empire from the ground up, and COVID-19 has nearly torn it down. Yet, in a surprising contradiction, his...
3.9 magnitude earthquake shakes Banff, Alta.
A 3.9 magnitude earthquake hit Banff, Alta., on Saturday evening. Taimi Mulder, an earthquake seismologist with the Geological Survey of Canada, confirmed the earthquake...
Vancouver woman waits as mom’s ‘miracle’ DNA goes MIA on way to lab
It wasn’t until the last half hour of an extraordinarily long life that Florence Beytin was able to produce the DNA sample her...
Government missed out on an offer of N95 masks at the start of the pandemic: documents
Documents tabled with the House of Commons health committee show the federal government missed an opportunity to purchase critical pandemic-related supplies at the outset of the...
Employees’ claims of sales pressure spark shareholder lawsuit against TD Bank
A TD Bank teller who spoke out about the pressure to sell customers products and services they didn’t need says she feels vindicated...
Reasons Why Customers Are Not Buying From You
No matter what you sell, there is nothing more frustrating than trying to figure out why customers didn’t buy from you. Or another...
Canada lost 213,000 jobs in January as lockdowns took a giant bite out of the job market
Canada’s economy lost 213,000 jobs in January, about five times more than what economists were expecting, as retail lockdowns forced more businesses to...
