HomeWorld NewsCanada news503 scratch ticket winners in B.C. were falsely told they hadn't won,...

503 scratch ticket winners in B.C. were falsely told they hadn’t won, lottery corp says

Because of a system error, 503 people who played a new scratch-and-win game in B.C. this week were wrongly told they weren’t winners, according to the provincial lottery corporation.

Everyone who purchased a “$3 Road to Riches” ticket on Monday should recheck their tickets to see if they won a prize, the B.C. Lottery Corporation (BCLC) said in a statement on Tuesday.

The BCLC says it’s working to notify players as quickly as possible about the issue, and it sincerely apologizes for the mistake.

A total of 1,898 scratch tickets were scanned on Monday at retailers or on BCLC’s Lotto! app, and more than a third of them should have won a prize but returned a “not a winner” message instead, the statement says.

About 83 per cent of the false losing tickets were for prizes worth between $3 and $15, and 15 per cent were for free-play tickets. Seven tickets should have won $20, two $30 and one $100.

A B.C. Lottery Corporation '$3 Road to Riches' scratch ticket is shown on June. 7, 2022.
A B.C. Lottery Corporation ‘$3 Road to Riches’ scratch ticket is shown on June. 7, 2022. (B.C. Lottery Corporation)

The lottery corporation says it noticed the problem after a player reached out when the symbols on their ticket showed they’d won a prize, but a ticket-checking terminal said otherwise.

BCLC temporarily suspended validations for the “$3 Road to Riches” tickets while it looked into the issue. The statement says that as of 5 a.m. on Tuesday, the validation process is working correctly again, and no other games were affected.

Anyone with questions is asked to contact the BCLC directly.




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