The following job vacancy is available in GOLDPEAK INTERNATIONAL LIMITED BENIN CITY
Job Title: Quick Service Restaurant Manager
Reports to – Managing Director
Essential Job Tasks
In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent Customer Service. As a Manager, you will be responsible for maintaining quality, and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must. You will:
- Manage the restaurant’s good image and suggest ways to improve it
- Recommend ways to reach a broader audience (e.g. discounts, promos and social media ads)
- Coordinate daily Front of the House and Back of the House restaurant operations
- Coordinate the delivery of superior quality of tasty meals and pastries to maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Regularly review product quality
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Promote our brand in the local community through word-of-mouth and restaurant events
- Train new and current employees on proper customer service practices
Skills:
Strong leadership, motivational and people skills, Meeting and exceeding sales targets, Dependability, Reporting Skills, Dealing with Complexity, Deadline-Oriented, and Time Management
Qualifications: B.Sc/HND in any of the social Sciences. Hospitality Management or Business Administration is preferred
Experience: Minimum 2years as a Restaurant Manager
Remuneration: Very attractive.
Address: 238, Ugbowo Lagos road , by nova road, ugbowo, Benin city
INTERESTED APPLICANNTS MUST RESIDE IN BENIN CITY, AND MAY SUBMIT THEIR APPLICATIONS ON OR BEFORE 10THNovember 2018 TO HR@GOLDPEAKNG.COM
